OUTDOOR  FABRICS                                                           outdoor fabrics to make your own gear
 

 
serving
you
for
33  years
 

MOST ORDERS SHIP
THE SAME DAY

         

Subtotal:

JOIN OUR EMAIL LIST
info@questoutfitters.com

 
Products
  Fabrics
  Fasteners
  Roll Goods
  Tent Poles and Parts
  Misc. Products
  Patterns
  Zippers
 
 SALE
 Swatches
 Wash Code
 Tips and Hints
 Gift Certif.
 Remnants
 Photo Gallery
 Shipping Ad-on
wpe72.jpg (1285 bytes)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
HOME PHOTO GALLERY ORDERING/SHIPPING INFO TIPS & HINTS

 
Ordering & Shipping Info

 

GUARANTEE
100% GUARANTEED SATISFACTION**We guarantee every product we sell! You have our word on it! If for any reason, you are not completely satisfied with an item purchased from QUEST OUTFITTERS you may return it for a refund or exchange  (Note: there is a 10% re-stocking fee for returns over $100 or on any cut yardages and a 15% restocking fee for returns longer than 45 days from purchase).
HOW TO ORDER:
On-line: 
You  may order on-line 24/7/365 on our website.

By Telephone:
Call 1-941-923-5006.  Call to place orders, obtain product information and availability of stock. Business hours M-F 8am-3:30pm EST 

By Mail Order: Enclose order & payment and mail to 4919 Hubner Cir, Sarasota FL 34241

If you have any questions contact us at:               
                  info@questoutfitters.com

PAYMENTS: Payments can be made with Visa, MasterCard, check or money order. SORRY NO C.O.D.’s. ALL PAYMENTS MUST BE MADE IN U.S. DOLLARS. If payments are received in other than U.S. funds, payments will be returned and orders cannot be shipped until the correction is made.
             

We are currently a mail order company only and do not have a showroom available.

**** IF YOU DO NOT RECEIVE YOUR ORDER
WITHIN 10 DAYS PLEASE CONTACT US! ****

VOLUME DISCOUNTS

Everyone is eligible for volume discounts. Volume discounts of up to 35% (and in some cases even more) are available for quantity purchases, and are reflected in the 2nd and 3rd pricing columns. To qualify just purchase the item in the amount listed in the given column to receive this special
discount.  Each item must be in the same style, size, color, and continuous yards. At times, when ordering at the volume discount rate, the amount you wish to purchase may require a special order. If this is the case please allow a minimum of 2 weeks before the item can be shipped to you.

 

ATTENTION: SHADE, WEIGHT, FEEL ANDTEXTURE OF EACH FABRIC MAY VARY FROM ONE ROLL TO THE NEXT PLEASE REQUEST A SAMPLE FROM THE CURRENT ROLL IF THE COLOR, TEXTURE OR WEIGHT IS AN ISSUE FOR YOUR PROJECT.

 

RETURNS & EXCHANGES

Our guarantee ensures you hassle free exchanges or returns within the first 45 days (there is a 10% re-stocking fee for any cut yardages and a 15% restocking fee for returns longer than 45 days from purchase). Send the item(s)  insured  to the address listed above.  CUSTOMER IS RESPONSIBLE FOR ORIGINAL SHIPPING FEE AND RETURN SHIPPING FEE unless the return is the result of an error on our part or defective product  . Sorry we cannot accept any packages marked "bill recipient" or "C.O.D."  IF THE ITEMS WERE PAID FOR WITH A  CREDIT CARD YOU MUST INCLUDE A CREDIT CARD NUMBER AND EXPIRATION DATE WITH YOUR RETURN IN ORDER FOR THE CREDIT TO BE PROCESSED.

 

 

-Prices and stock may be subject to change without notice--

**OUR SHIPPING PHILOSOPHY: We will ship all packages the most economical method possible to save you on shipping. If the shipping is considerably less than what is stated in the chart below we will reduce the amount we charge you. This is true for all of our orders! We greatly dislike paying excessive shipping fees ourselves and we will do our best to insure our customers never will. Unless you request otherwise, when possible we fold fabric so that we can save you on shipping and also to save you on the UPS special handling fee when it needs to ship out UPS  (see below). We use priority mail as much as possible, it is more economical and in most cases has faster delivery. Please let us know if you ever have any questions regarding shipping or if you need an estimate.

SHIPPING RATE CHART

COST OF GOODS

LOWER U.S. U.P.S.

AK / HI

CANADA

$0 – 5.00

$4.95

$4.95

$9.95

$5.01– 15.00

$6.50

$7.95

$12.95

$15.01– 25.00

$7.95

$10.95

$23.95

$25.01– 50.00

$8.95

$14.95

$29.95

$50.01– 100.00

$9.95

$19.95

$39.95

$100.01– 150.00

$12.95

$22.95

$39.95

$150.01– 175.00

$20.00

$30.00

Actual shipping plus $2.00

>$175.00

Actual shipping plus $1.00

Actual shipping plus $1.00

Actual shipping plus $2.00

Rates do not include rural delivery surcharge (if applicable)

US POST OFFICE - PRIORITY MAIL
We send out the majority of packages through the U.S. Postal Service since most packages arrive quicker than with UPS (usually 2-4 days after shipping). Which shipping method used is based on package weight, size and value. If you have two different addresses one for UPS and one for U.S. mail let us know or note it on your order form.  
Packages to AK & HI ship via Priority Mail and should arrive in 5-10 days.

If Packages need to ship out UPS, You Must PROVIDE A UPS-able ADDRESS. UPS does not deliver to P.O. Boxes, RR addresses with box numbers and APO/FPO addresses.

Note:  Address corrections are subject to an $17 fee-please double check all of your address information.

SPECIAL HANDLING FEES
. Due to special handling fees charged by UPS there is an additional $17.00 fee per package if package exceeds 48" in length (ie. fabrics that should not be creased or large amts., long items etc.) 

OVERSIZE PACKAGE SURCHARGE
. Due to the size of packaging, insulation and other select items may be subject to an oversized package surcharge.

NEXT DAY & 2ND DAY AIR, 3RD DAY SELECT Based on actual package weight plus $2.00 for handling. Example: 2nd Day Air packages sent out on Wed. will arrive on Fri. Those sent out on Fri. will arrive on Tues.

FED EX SHIPPING.  At this time we do not have the ability to ship out via FedEx

FOREIGN DELIVERIES We ship to most foreign countries. For foreign deliveries the customer must pay freight, duty and insurance. Please contact us for a shipping estimate.

NOTE: for international orders express delivery averages about 5 days and global priority mail averages about 10 days from the time it is shipped until delivery, but once it leaves the US we have no control over customs or how long it will take to clear customs before delivery.  For the most part we have no way to track the package from the time it leaves the US until it is delivered.  We have had customers comment that they received their packages immediately and we have had instances where it was over a month before a package arrived.  The only way to guarantee delivery on an expected date is global express guaranteed but when this option is available (not available to all countries) it can be very, very expensive.  Refunds on lost packages can take up to 3 months.  Replacement packages will not be re-shipped until 31 days after a claim is placed with the postal system.    For some reason packages to Canada always take longer than expected.    Let us know if an order does not arrive and we will start a track on the package and begin the 30 day claim process. 

For Canadian customers:  This is a parcel pickup service for pickup of orders in Port Huron Michigan http://www.usparcelpickup.com/

UPS SHIPPING DAYS See map on the below. The chart includes the
day the package is sent. (Note: days are approx. and do not include weekends or closed holidays. Add an extra day for holiday rushes
EXAMPLE: A package shipped to Pennsylvania on Wed. will arrive on
the following Tues. (5 working days)


UPS SHIPPING CHART